How to Create Suitable Work Instructions
There is a variety of mistakes that employees commit when they are carrying out their tasks. However, you can get rid of such mistakes by ensuring that your workforce is issued with clear instructions. Work instructions should give employees an idea of how they should carry out their tasks. Work instructions should not, therefore, be vague and any instances of confusing the employees should be done away with. How effective work instructions are based on the content and form. For you to create the most effective work instructions, you should consider the factors explained below.
Ensure you keep them simple. If you find yourself in a situation where the sentences of the work instructions you have written are long, the implication is that you should stop. In case you find it hard to explain the instructions with simple words, you may not have fully comprehended it. You should make sure that all the employees can understand the work instructions you have created. You should, therefore, avoid using complex sentences, technical terms, and unnecessary words. You should use sentence structure that is very simple.
You should hire a professional. There are people with much knowledge on creating work instructions and the best thing is that they are always ready to help you out. You should, however, check if the expert has been working with customers with specifications such as you need in writing work instructions. This will enable you to know that the person has what you need. In addition, the expert will give details that help you to avoid guesswork and misconception while giving you an idea of how to do it.
Ensure you incorporate visual. These days, most people prefer to have visualized objects. Most of your colleagues lose interest when they see a long text and will in most cases give it a blind eye. You should thus ensure that the instructions appear in visual. You can take photos of various steps to a task as well as film someone performing it and base your work instructions on them. Including visual is one of the main ways of making sure that work instructions circulate to all the staffs hence get adhered to.
You should ensure that work instructions are consistent and credible. You are not creating work instructions to simply meet the task of entrusted on you. However, if the instructions seem inaccurate and unhelpful to the employees, they will be viewed like any other good idea they do not have to care about. You should ask from employees with expertise on how a task is performed. To ensure consistency, work instructions should also align with the skills of employees.